Monas10 Responsible Gaming — Our Commitment to Safe Gaming

Responsible gaming means enjoying gaming on your own terms — staying in control of your money, time, and emotions. Online gaming can be a great source of entertainment, but without boundaries it can become harmful. At Monas10, we take responsible gaming very seriously.

Many people in Bangladesh turn to online platforms for entertainment. But unhealthy gaming habits can sometimes develop, affecting family life, careers, and mental wellbeing. That's why Monas10 has made responsible gaming a core part of its values from day one.

Our goal goes beyond running a gaming platform — we want every member to stay happy, healthy, and safe in the long run. That's why we've built multiple protective tools, educational resources, and support options.

Monas10's responsible gaming policy is built in line with international gaming commission guidelines. Our support team is available 24/7, every day of the week, whenever you need us.

We don't always notice when gaming starts to become a problem. If any of the following apply to you, it may be time to take stock:

• You're spending beyond your budget and placing more bets to try to recover your losses.
• You're spending more time gaming and less time with family, friends, or on work.
• You feel restless, irritable, or anxious when you can't play.
• You're hiding your gaming or being dishonest with the people close to you.
• You're turning to gaming to cope with stress, depression, or loneliness.
• You've tried to stop gaming but keep falling back into it.
• You're gaming with borrowed money or dipping into your savings.

Monas10 provides a range of practical tools to support every member on their responsible gaming journey. These tools are accessible at any time from your account settings.

To use these tools, log in to your account and Settings → Responsible Gaming Go to the menu. Limit reductions take effect immediately, but increases are subject to a 72-hour cooling-off period.

Answer the following questions honestly. If most of your answers are "Yes," consider seeking support:

This assessment is a preliminary guide only, not a substitute for professional advice. If you need help, contact our team directly.

Setting your gaming limits on Monas10 is simple. In just a few minutes, you can make your account safer:

• 1
  Log in to your account

  Log in to Monas10 with your username and password.

• 2
  Go to Your Profile Menu

  Click your name in the top right corner and select "Settings" or "Account Settings".

• 3
  Open the Responsible Gaming tab

  Look for the "Responsible Gaming" option in your settings.

• 4
  Select your preferred limit

  Deposit limit, loss limit, session time — fill in whichever you need.

• 5
  Confirm

  Enter the amount or time and click "Save." Changes take effect immediately.

At Monas10, we're committed to responsible play. Here are a few simple but effective tips to keep your gaming experience enjoyable at all times:

• Set a budget first: Decide how much you're willing to spend before you start playing, and stick to it.
• Set Time Limits: Decide in advance how long you'll play and set an alarm.
• Don't Bet on Emotions: Never game when you're upset, angry, or under the influence of alcohol.
• Don't count on winning: Gaming is entirely chance-based. Winning today is no guarantee of winning tomorrow.
• Take a Break: Take a break of at least 10–15 minutes every hour.
• Don't play alone: Let a family member or trusted friend know that you game.
• Keep Other Hobbies: Make time outside gaming for exercise, reading, or social activities.

Remember, gaming on Monas10 is purely for entertainment. We want you to enjoy every moment — free from pressure or regret.