Monas10 Terms & Conditions — The Complete Guide for Members

To register an account with Monas10, you must provide accurate and truthful information. The name, mobile number, and date of birth submitted at registration must be correct. Providing false information may result in withdrawal restrictions or account termination.

The key rules regarding account registration are as follows:

• Each individual may only One Account open an account. If multiple accounts are found, all will be closed and balances may be forfeited.
• Your account password must be kept strictly confidential. You must not allow anyone else to access your account.
• Identity verification (KYC) may be requested at any time after registration. You may be required to submit a copy of your national ID card or passport.
• Account verification is mandatory before any withdrawal. Large amounts cannot be withdrawn from unverified accounts.
• The mobile number and payment method linked to the account must belong to the same individual.

The following eligibility criteria must be met to use Monas10's services. These are the most critical requirements within the Terms and Conditions.

• Age: You must be at least 18 years of age. Account registration by minors is strictly prohibited.
• Mental Capacity: You must be of sound mind and capable of making decisions of your own free will.
• Legal Restrictions: If online gaming is prohibited by law in your country or region, you are not permitted to use Monas10.
• Unrestricted: You must confirm that you have not previously been banned from any gaming platform.

Monas10 reserves the right to verify the age of any individual at any time. Account activity may be restricted until age verification is complete. If it is found that a minor has been using an account, the account will be terminated and all deposits and winnings will be forfeited.

Monas10 supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules:

• The minimum deposit amount is ৳300.
• The maximum single deposit must remain within the daily set limit.
• You must provide the correct transaction ID when making a deposit. Incorrect details may cause delays in processing.
• Deposits are typically credited to your account within 15 minutes. If you experience any issues, please contact support.

Withdrawal Rules:

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are typically processed within 1–24 hours.
• Full account verification is required before any withdrawal can be processed.
• Withdrawals are generally processed through the same method used for the original deposit.
• Withdrawals may be temporarily placed on hold and investigated in the event of suspicious activity.

Monas10 offers a variety of bonuses and promotional offers for its members. Each bonus comes with its own set of conditions that must be fulfilled.

General Bonus Terms:

• Each bonus has a specific Wagering Requirement applies (typically 15 to 30 times the bonus amount).
• Bonus balances cannot be withdrawn until the wagering requirement has been completed.
• All bonuses have an expiry period. If the wagering requirements are not met within the specified time, the bonus will be forfeited.
• The welcome bonus is a one-time offer and applies to your first deposit only.
• Some games may be excluded from bonus wagering. Please refer to the details of each individual bonus.
• Claiming multiple bonus offers simultaneously may not always be possible.
• Monas10 reserves the right to modify, suspend, or cancel any bonus or promotion at any time.

Any attempt to abuse or manipulate the bonus system will result in account closure and forfeiture of all bonuses and winnings. Monas10 welcomes members who use bonuses honestly and fairly.

The following rules apply to Sports Betting and casino gaming on Monas10 and are binding on all members equally.

Sports Betting Rules:

• Bets cannot be changed or cancelled once placed, unless the cash-out option is active.
• If a match or event is cancelled, the stake for that bet will be refunded.
• If incorrect odds are displayed due to a data feed error or technical fault, Monas10 reserves the right to void the affected bets.
• Odds in live betting can change in real time. The odds at the moment your bet is confirmed are final.

Casino Gaming Rules:

• All games are powered by certified RNG (Random Number Generator) technology, ensuring completely fair and unbiased outcomes.
• If a game is interrupted mid-session due to a technical error, the standard settlement process will be followed.
• In Live Casino games, the dealer's decision is final.

The following activities are strictly prohibited on the Monas10 platform. Any violation will result in permanent account closure and legal action where applicable.

• Fraud & Cheating: Registering an account using false information or using another person's identity.
• Bonus Abuse: Creating multiple accounts or coordinating bets with the intent to abuse the bonus system.
• Money Laundering: Using the platform for money laundering is strictly prohibited and constitutes a criminal offence.
• Hacking or Cyber Attacks: Attempting unauthorised access to the platform's systems.
• Game Manipulation: Attempting to influence game outcomes using software or hardware.
• Use of Third-Party Accounts: Logging into another person's account to play games or conduct transactions.
• Abusive Behaviour: Threatening, abusing, or harassing other members or staff.

Monas10 places the highest priority on protecting its members' personal data. We are fully transparent about how your information is collected, stored, and used.

• Your personal information is used solely for service delivery, identity verification, and compliance with legal obligations.
• Monas10 never sells your information to third parties.
• Your information is not shared with any government body or third party unless required by law.
• All data is secured with 256-bit SSL encryption.

For more information, visit our Privacy Policy Read.

Monas10 believes gaming should be a form of entertainment, not a source of income. We are mindful of our members' mental and financial well-being and are committed to promoting responsible gaming.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You have the option to temporarily self-suspend your account for a set period if needed.
• Cooling-Off Period: A betting break can be activated for a set period of time.
• Reality Check: A feature is available to remind you how long you've been playing at set intervals.

If you feel that you or someone close to you may have a gambling problem, please seek help. Our Responsible Gaming You'll find detailed information and helpful links on the page.

Monas10 reserves the right to temporarily or permanently suspend any account in the following circumstances:

• If any provision of these Terms and Conditions is violated.
• If registration is completed using false or incomplete information.
• If there is suspicion of involvement in fraud, money laundering, or any other illegal activity.
• Failure to cooperate with identity verification.
• Evidence of operating multiple accounts.

Members may also close their account at any time by contacting support. Any verified balance (excluding bonuses) can be withdrawn before the account is closed.

Monas10 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. The following process will be followed when changes are made:

• For significant changes, a notice will be posted on the website and members may be notified via email or SMS.
• Continued use of the service after any changes have taken effect constitutes acceptance of the updated Terms & Conditions.
• If you do not agree to the updated Terms & Conditions, you will be given the option to close your account.
• The date of the most recent update will always be displayed at the top of this page.

We recommend visiting this page regularly to stay up to date.

If you have any questions or concerns regarding these terms and conditions, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

• Email: support@monas10.net
• Live Chat: Click the chat icon at the bottom right of the website.
• FAQ: For general enquiries FAQ Page See.

We typically respond to all emails within 24 hours. For urgent matters, please use live chat.